Privacy Policy

The Online British School is committed to maintaining the confidentiality of our clients and tutors and protecting their personal data. We adhere to the Personal Data (Privacy) Ordinance (Cap.486) (PDPO) 1996 in all our data handling practices. This policy outlines the types of personal information we collect, how we use and share that information, and the steps we take to safeguard it.

Information Collection:

  • We collect personal information from clients during registration, including names, contact information, and educational background of the student.

  • We also collect payment information, such as card or direct debit details. These details are securely stored with industry leaders Stripe for card payments and GoCardless for direct debit payments.

  • We collect personal information from tutors, including name, contact information, qualifications, and DBS-related information. We may also store bank details for the purpose of making payments.

  • We collect usage data, such as geographical location, browser type, and website navigation, through Google Analytics for the purpose of improving our site.

Use of Information:

  • We use the personal information we collect to fulfill tutoring requests, meet our contractual and legal obligations, record-keeping, process job applications, send marketing communications, and deliver a high-quality service to clients and tutors.

Sharing of Information:

  • Clients: We may share anonymous assignment requirements with our tutor pool, and if a tutor applies for a job, we may send a link to the tutor's profile to the client. If a client chooses to proceed with a tutor, we will pass on specific registration and student details to the tutor. We may also share personal data with third parties, such as schools, with the client's consent.

  • Tutors: The information provided by tutors forms the basis of their profile on our site, including a photograph, subjects taught, teaching experience, personal biography, teaching approach, and testimonials. This profile will be published on our site only with the tutor's consent.

  • We do not share personal information with third parties except as required by law or as necessary to provide our services.

Data Security:

  • We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data.

  • We restrict access to personal information to our employees and authorized third-party service providers who need to know that information to operate, develop, or improve our services.

Changes to this Privacy Policy:

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us:

  • If you have any questions about this Privacy Policy, please contact us at admin@theonlinebritishschool.com

Effective Date: [24th January 2023]